How can we help?
Get help with your account, rental payments, applications, listings, repair requests, privacy or account deletion.
Contact the support team
Email hello@bomasuite.co.ke or call +254 759 065 744. Include the email or phone number linked to your account and a brief description of the issue. Never send your password.
Account access
For invitations, password resets or organization setup, use the BomaSuite web app or contact support.
Payments and bills
For a missing M-Pesa payment or an unfamiliar charge, include the property, unit and transaction reference. Do not share your M-Pesa PIN.
Repairs and tenancy
Submit routine repair requests in the app. For lease or account-record questions, contact your property manager or the BomaSuite support team.
Listings and applications
Tell us which home or application you need help with. Listing availability and application decisions are managed by the responsible property team.
Privacy request
Read our Privacy Policy or email us to request access, correction or deletion of your personal information.
Delete your account
Email hello@bomasuite.co.ke from your registered address. We will verify the request and explain any records that must be retained.